1. Information we collect

   We collect information needed to operate Pixvu, provide access to prompts and generators, process purchases, improve the site, and keep the service secure.

   1. Account information: name, email address, login details, subscription status, and account preferences.
   2. Purchase information: product, plan, price, payment status, refund status, billing records, and tax-related records. We do not store full card numbers.
   3. Prompt and generator activity: prompt inputs, generated prompt outputs, usage history, credit usage, saved items, and related tool interactions.
   4. Contact information: name, email address, and message content when you contact us or subscribe to updates.
   5. Device and log data: IP address, browser type, device type, operating system, referral pages, pages viewed, date and time of visits, and general location derived from IP address.
   6. Cookies and similar technologies: cookies used for login, site functionality, analytics, security, preferences, and service performance.

2. How we use information

   We use collected information to provide Pixvu and improve the experience for creators using our prompts and generators.

   1. To create and manage accounts, subscriptions, credits, and access to free or premium content.
   2. To operate prompt generators, process user inputs, and return generated prompt outputs.
   3. To deliver prompt library access, downloads, saved content, and account features.
   4. To process payments, refunds, invoices, support requests, and service communications.
   5. To monitor site performance, fix issues, prevent abuse, and improve Pixvu tools and content.
   6. To send optional newsletters, updates, or marketing emails when you subscribe or consent.
   7. To comply with legal, tax, accounting, security, and enforcement requirements.

3. Prompt inputs and generated outputs

   Pixvu prompt generators work by processing the ideas, descriptions, and instructions you submit.

   1. Do not submit sensitive personal information, confidential business information, passwords, payment details, private documents, or anything you are not authorized to use.
   2. Generated prompts may be stored in your account history or service logs to provide functionality, support, abuse prevention, and product improvement.
   3. Some generator features may rely on third-party service providers that process prompt inputs and outputs on our behalf.
   4. Pixvu does not sell your prompt inputs or generated prompts as personal data.

4. Cookies and analytics

   Pixvu uses cookies and similar technologies to make the site work properly and understand how users interact with the service.

   1. Essential cookies support login, account access, checkout, security, preferences, and site functionality.
   2. Analytics cookies help us understand page views, traffic sources, product performance, and on-site interactions.
   3. Embedded content, video players, analytics tools, security tools, newsletter tools, payment processors, and hosting providers may use their own cookies or tracking technologies.
   4. You can usually control cookies through your browser settings, but some Pixvu features may not work correctly if cookies are disabled.

5. Payments

   Payments are processed by third-party payment providers. Pixvu receives limited transaction information needed to confirm purchases, manage subscriptions, handle refunds, and maintain records.

   1. We do not store full credit card numbers on Pixvu servers.
   2. Payment providers may collect billing details, payment method data, fraud prevention data, and transaction records under their own privacy policies.

6. Sharing information

   We share information only when needed to operate Pixvu, provide services, comply with law, protect rights, or complete business operations.

   1. With service providers for hosting, security, analytics, payments, email delivery, newsletters, customer support, and AI-related processing.
   2. With legal, tax, accounting, or compliance providers when required for business operations.
   3. With authorities or other parties if required by law, legal process, fraud prevention, security protection, or enforcement of our terms.
   4. In connection with a merger, acquisition, financing, restructuring, or sale of business assets.

7. Legal bases for EEA and UK users

   When applicable, we rely on the following legal bases to process personal data.

   1. Contract: to provide accounts, subscriptions, prompt access, generator features, downloads, payments, and support.
   2. Legitimate interests: to secure Pixvu, prevent abuse, improve tools, analyze performance, and maintain the service.
   3. Consent: for optional newsletters, marketing communications, and optional cookies where required.
   4. Legal obligation: for tax, accounting, compliance, recordkeeping, and legal requests.

8. Your choices and rights

   Depending on your location, you may have rights over your personal data.

   1. You may request access, correction, deletion, restriction, portability, or objection to certain processing.
   2. You may unsubscribe from marketing emails using the unsubscribe link in the email.
   3. You may withdraw consent where processing is based on consent.
   4. You may contact us through the contact form to make a privacy request.

9. Data retention

   We keep personal data only as long as needed for the purposes described in this Privacy Policy.

   1. Account, subscription, and transaction records may be kept while your account is active and for a reasonable period after.
   2. Payment, tax, accounting, and legal records may be kept for the periods required by law.
   3. Prompt generator activity and logs may be kept as needed for account functionality, security, support, abuse prevention, and product improvement.
   4. Newsletter data is kept until you unsubscribe or request deletion, unless we need to retain limited records for compliance.

10. Security

    We use reasonable technical and organizational measures to protect personal data, accounts, transactions, and service activity.

    1. No website, system, or online transmission is completely secure.
    2. You are responsible for keeping your account login details safe and using a secure password.

11. International transfers

    Pixvu and its service providers may process information in countries other than where you live.

    1. When required, we take steps intended to protect transferred personal data under applicable law.

12. Children’s privacy

    Pixvu is not directed to children under 13, and we do not knowingly collect personal data from children under 13.

    1. If you believe a child has provided personal data to Pixvu, contact us so we can review and delete the information where appropriate.

13. Do Not Track

    Some browsers provide a Do Not Track signal. Pixvu currently does not change behavior in response to Do Not Track signals.

14. Changes to this policy

    We may update this Privacy Policy when our services, tools, legal obligations, or data practices change.

    1. When we make material changes, we will post the updated policy on this page with a new update date.

15. Contact

    For privacy questions, data requests, or concerns, contact Pixvu through the contact form.

Latest update: May 27, 2026